Resident FAQs | DoorWise Property Management
DoorWise Property Management

Resident FAQs

Answers to the questions we hear most often. Can't find what you need? Reach out anytime.

Applications & getting started
Every person over the age of 18 who plans on residing at the property is required to submit a completed application.
Visit doorwisepm.com and select the "Vacancies" tab at the top of the page. Click on the property you'd like to rent, then select the "Apply Online" button to get started.
Yes. All deposits are refundable, subject to the terms of your rental agreement.
Payments & living in your home
We recommend using the secure resident portal. Payment options and their fees are as follows:
  • eCheck — no fee
  • Debit or credit card — 4% processing fee applies
  • Personal check or certified funds
Our pet policy is managed through our pet screening partner. You can review the criteria and submit your pet for screening at doorwisepm.petscreening.com, or click the Pet Screening Criteria button on our Vacancies page.
Maintenance & repairs
Maintenance and repair costs are generally the property owner's responsibility, unless stated otherwise in your rental agreement. However, if repairs are deemed to be resident-caused — whether by accident, neglect, or misuse — residents will be presented with a copy of the invoice to reimburse the property owner.
Moving out
You are required to submit a written notice to vacate with a minimum of 30 days notice per your rental agreement. You can submit your notice in any of these ways:
  • Online at doorwisepm.com/30-day-notice
  • By mail to 15648 SE 114th Avenue, Suite 210, Clackamas, OR 97015
  • In person at our office (by appointment only)

Still have a question?

Our team is happy to help. Reach out by phone, email, or through your resident portal.

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